Returns & Exchanges Form

See Terms & Conditions – Returns & Exchanges

All returns and exchanges require a Return Authorization Number (RA#) before being processed. Authorized returns and exchanges must be requested within 30 days of receipt and are subject to a 20% restocking fee. Please note that original shipping costs are non-refundable, and customers are responsible for return shipping fees.

Returns will not be accepted after 30 days, regardless of whether an RA# has been issued.

To initiate a return or exchange, please complete the Claim Form below for submission to our Claims Department. Our team will review your request promptly to ensure a quick resolution.

For assistance, contact our Claims Department at:

• Email: accounting@neilanddavid.com
• Tel: 714 966 2396 Ext 307

We apologize for any inconvenience caused

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Invoice # *

First Name *

Last Name *

Company Name *

Email Address *

Phone *